Employees ask about SOPs, manuals or policies and get answers with sources.
Hi, ask me anything about store procedures. Every answer links to the exact page of the document
Go ahead and try it. This screen simulates the system with sample data.
Bring SOPs, manuals and announcements from every department into one source the AI can search
Use it through LINE, Teams or an internal web page
Answers follow each user's permissions, so confidential documents stay within their department
SOPs, manuals and announcements are scattered across shared drives, email threads and hundreds of PDF files. New hires do not know which document to open, and experienced staff ask a colleague instead of searching. Answers end up differing from branch to branch, and the people who know the most spend their day answering the same questions.
The Knowledge Agent brings documents from every department into one library and uses RAG to retrieve the relevant passages before the AI composes an answer. Every answer cites the document name and page so it can be verified. Staff ask through LINE, Microsoft Teams or an internal web page they already use, and the AI Agent answers within each person's permissions, so one department's confidential documents never leak to another.
After go-live, frontline staff get a correct answer in seconds without waiting for a supervisor. The team that owns the documents can see which questions come up most and which SOPs need revising. Khaojai IT designs the AI Agent around your document structure and permission model, and connects it to SharePoint, Google Drive or the document store you already have.
It depends on the volume of documents and the channels you want. Typically 6 to 10 weeks, covering document collection, permission setup, answer testing with real users and go-live.
It answers only from your organization's documents and cites the source every time. When nothing relevant is found it says so instead of guessing, and administrators can review question and answer logs to improve the documents.
Documents stay in your own environment or the cloud you choose. Access follows your existing identity system such as Active Directory, every query is logged, and personal data handling supports PDPA compliance.
Yes. Most organizations begin with one department's documents, such as HR or operations, and add others once users are comfortable and the results are clear.
AI in this system
Describe the problem your organisation faces. Our team and AI will recommend the right software and help you think it through.
