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e-Saraban

Receive, send, annotate and track official correspondence without paper.

e-SarabanSample data
Received no.24186 Oct 2610:24
Ref. MOI 0808.2/W 4521Department of Local AdministrationNakhon Ratchasima Rd, Bangkok 10300
2 October 2026

Subject Request for an IT systems survey for fiscal year 2027

To Chief Executive, Nakhon Ratchasima Provincial Administrative Organization

The Department is preparing a development plan for local information systems and requests your cooperation in completing the attached survey of systems and computer equipment, to be returned by 31 October 2026

Yours sincerely(Mr. Wichai Srisuk)Deputy Director General, acting for the Director General

Go ahead and try it. This screen simulates the system with sample data.

Highlights

Issue document numbers, register incoming letters and route them through the chain of command

Issue document numbers, register incoming letters and route them through the chain of command

Executives annotate and sign on mobile

Executives annotate and sign on mobile

Search past correspondence by asking in Thai

Search past correspondence by asking in Thai

What e-Saraban is and how it helps your organisation

Official letters still move as paper folders from the registry to executives and divisions. Clerks register incoming letters by hand, executives can only annotate when they are physically in the office, and finding a letter from several years ago means going through filing cabinets folder by folder.

Khaojai IT's e-Saraban electronic correspondence system receives letters, issues document numbers, registers them and routes them through the chain of command without paper. The AI reads each incoming letter, summarises the substance, suggests the unit or officer who should handle it and drafts a reply for the officer to refine. Executives annotate and sign on mobile, and past correspondence can be found by asking a question in Thai.

Once in use, incoming letters reach the responsible officer the same day, no folders pile up on desks, and every step carries a timestamp and the name of the person who acted, as the correspondence regulations require. Khaojai IT shapes the e-Saraban system around your agency's structure and connects it to the central correspondence exchange or the systems you already have.

Questions buyers ask before starting

Does the system follow the Prime Minister's Office regulations on official correspondence

Yes, including registration numbering, security and urgency classes, annotation and retention by document age. Our team adapts the forms and routing to match your agency.

Can it exchange letters with the central correspondence system or other agencies

Yes. The system exchanges letters between agencies according to the government's electronic correspondence interoperability standard, and connects to existing systems through APIs or file import.

Can the AI draft replies on behalf of officers

The AI drafts a first version from the incoming letter and your agency's templates, but an officer edits it and an executive signs it. The system never sends a letter out without a person approving it.

How long does implementation take

It depends on the number of sub units and the volume of past letters to import. Typically 2 to 4 months, including training for registry staff and executives.

AI in this system

AI summarizes incoming letters, suggests the responsible officer and drafts replies.

  1. 01Summarize incoming lettersCondenses official letters into subject, sender and required action.
  2. 02Suggest the ownerRecommends the unit or officer who should handle each letter.
  3. 03Draft repliesDrafts replies in official format that staff can edit right away.
  4. 04Catch deadlinesExtracts reply and action deadlines from letters and sets reminders.

Works with the systems you already use

LINEMicrosoft 365Google WorkspaceSAPExcelExisting systems through APIs

Questions about e-Saraban?
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