Bring orders from every channel into one place, from order intake, packing and shipping to the back office.
Go ahead and try it. This screen simulates the system with sample data.
Pull orders from Shopee, Lazada, TikTok Shop and your own website into one place
Deduct stock automatically and pass orders straight to the warehouse and carriers
Connects to the ERP or SAP system you already use
Sales are strong across channels, but the back office is a mess. Admins open several screens to pull orders from Shopee, Lazada, TikTok Shop and your own website, stock levels differ from store to store, and you end up selling items you no longer have. During campaigns, orders slip through, parcels are packed wrong and customer chats go unanswered.
Khaojai IT's order management system pulls orders from every channel into a single screen, deducts stock the moment an order arrives and passes it to the warehouse and carriers without re-keying. The AI forecasts stock from sales history and promotions so you are warned before items run out, and it answers customer chats about parcel status or products on behalf of your admins, handing over to a person whenever a decision is needed.
After go-live, your back-office team spends far less time copying orders, stock matches on every channel and customers get answers faster, even outside working hours. Khaojai IT builds the order management system around how your organisation works and connects it to the ERP or SAP system you already use, so accounting and stock share one set of data.
It depends on the number of channels and systems to connect, typically 2 to 4 months. We start with the channel that carries the most orders and add the others step by step.
Yes. The system is designed to connect to SAP, Express and other ERPs through APIs or file exchange, depending on what your existing system supports, as well as LINE and any warehouse system you already run.
The AI only answers questions it can verify from data, such as parcel status and product details. Anything that needs a decision, like refunds or exchanges, is handed to an admin, and you define the boundaries of what the AI may answer.
Yes. Many organisations begin with one channel and one warehouse so the team gets comfortable, then extend to other channels and branches without starting over.
AI in this system
Describe the problem your organisation faces. Our team and AI will recommend the right software and help you think it through.
